Last Updated: July, 2026

At Allstarshady, we are committed to providing a secure, transparent, and convenient checkout experience. This Payment Policy explains how payments are processed when you place an order through our website.

By completing a purchase, you agree to the terms outlined below.

Accepted Currency

All prices displayed on our website are listed in United States Dollars (USD).

Your payment will be processed in USD. If your payment account uses another currency, your bank or payment provider may apply its own exchange rate or conversion fees.

Secure Checkout

Protecting your payment information is a priority.

All transactions placed through our website are processed using industry-standard security measures designed to safeguard your personal and payment information during checkout.

We do not store or have direct access to your complete payment details.

Payment Authorization

Payment must be successfully authorized before an order can be processed and prepared for shipment.

If a payment cannot be authorized or is declined, the order will not be completed until a successful payment is received.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation within a reasonable time after placing your order, please contact our customer support team.

Pricing Accuracy

We make every effort to ensure that product information and pricing displayed on our website are accurate.

If a pricing error or technical issue is identified before your order is shipped, we reserve the right to cancel the order and issue a full refund if payment has already been collected.

In such cases, you will be notified as soon as possible.

Taxes

Where required by applicable laws and regulations, taxes may be calculated and displayed during checkout.

The final amount payable will be shown before you complete your purchase.

Payment Verification

To help protect our customers and prevent fraudulent transactions, certain orders may require additional payment or identity verification before shipment.

If additional verification is needed, our customer support team will contact you using the information provided with your order.

Failed or Declined Payments

A payment may fail for various reasons, including:

Insufficient available funds

Incorrect billing information

Payment authorization failure

Security verification issues

Restrictions imposed by your financial institution

If your payment is unsuccessful, please verify your payment information or contact your bank or payment provider before attempting your purchase again.

Refunds

Approved refunds are processed according to our Return & Refund Policy.

Refunds are issued to the original payment method used for the purchase.

Once approved, refunds are typically processed within 7 business days. Depending on your financial institution, additional processing time may be required before the funds appear in your account.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Orders that have already been processed or shipped may no longer be eligible for cancellation and may instead be handled under our Return & Refund Policy.

Contact Us

If you have any questions regarding payments, billing, or your order, our customer support team is here to help.

Allstarshady

Legal Entity: Mindquo Limited
Registered Address: Wan Chai Road, Wan Chai, Hong Kong SAR
Email: support@allstarshady.com
Phone Number: +1 503 213 9578
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (EST)