Last Updated: July, 2026

At Allstarshady, we are committed to delivering your order quickly, securely, and transparently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

We encourage you to review the information below before placing your order.

Shipping Area

We currently ship to addresses within the United States.

At this time, we do not offer international shipping unless otherwise stated on our website.

Order Cut-Off Time

Orders placed before 03:00 PM (EST), Monday through Friday, begin processing on the same business day.

Orders submitted after the daily cut-off time, on weekends, or on public holidays will be processed on the next business day.

Order Processing Time

After your order is successfully placed, our team prepares and packages your items before shipment.

Processing Time: 1–2 Business Days

Processing Days: Monday through Friday

Shipping Time

Once your order has been dispatched, the estimated delivery time is:

Transit Time: 3–5 Business Days

Delivery Days: Monday through Friday

Please note that delivery estimates begin after your order has been processed and shipped.

Estimated Total Delivery Time

The estimated delivery time includes both order processing and shipping.

Total Estimated Delivery Time: 4–7 Business Days

Business days exclude weekends and public holidays.

While most orders arrive within the estimated timeframe, occasional delays may occur due to weather conditions, carrier operations, high shipping volumes, or other circumstances beyond our control.

Shipping Cost

We are pleased to offer Free Shipping on all eligible orders delivered within the United States.

There are no additional standard shipping charges at checkout unless otherwise stated for specific products or services.

Shipping Carriers

To ensure reliable and timely delivery, orders are shipped through trusted national and regional shipping carriers.

The shipping carrier assigned to your order may vary depending on your delivery location, package size, and logistical requirements.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates are generally available within a short period after the carrier accepts the shipment.

Delivery Information

Please ensure that your shipping address is complete and accurate before submitting your order.

Allstarshady is not responsible for delivery issues resulting from incorrect, incomplete, or inaccurate shipping information provided during checkout.

If you notice an error in your shipping details, please contact us as soon as possible. We will do our best to assist before your order is dispatched.

Shipping Delays

Although we strive to meet all estimated delivery times, unexpected shipping delays may occasionally occur due to:

Severe weather conditions

Carrier transportation delays

High seasonal shipping volumes

Public holidays

Natural disasters or other unforeseen events

If your shipment experiences an unusual delay, our customer support team will gladly assist you.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us promptly.

When contacting us, please include:

Your order number

A brief description of the issue

Photos of the package or product, if applicable

Our team will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address supplied by the customer, additional shipping arrangements may be required.

Please contact us immediately if you need to update your shipping information before your order has been shipped.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Allstarshady
Legal Entity: Mindquo Limited
Registered Address: Wan Chai Road, Wan Chai, Hong Kong SAR
Email: support@allstarshady.com
Phone Number: +1 503 213 9578
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (EST)